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About Direct Alliance

We are a wholly owned subsidiary of global outsourcing provider, TeleTech, Inc. Founded in 1993, Direct Alliance is based in Tempe, Arizona, and serves some of the world’s finest brand names. We provide business process outsourcing (BPO) competencies in sales and marketing for our Fortune 500 clients across a variety of industries.
 
  Who We Are
 
We are a leader in outsourced sales and marketing solutions that ignite sales for our clients by generating new business and building long-term customer relationships.
 
 Our Leadership
 Mission,Vision & Values
 Social Responsibility


  What We Do
 
We offer sales and marketing solutions in three core functional areas of the customer life cycle.
 
 Target + Qualify
 Acquire + Onboard
 Retain + Grow


  The Direct Alliance Difference
 

    We have a proven track record of designing, deploying, and maintaining inside sales channels, complex marketing services, and more to deliver some of the best revenue-to-expense ratios in the industry.

  What makes us different?
 
  Awards & Testimonials
 

    We have received numerous awards recognizing our expertise in helping clients achieve their sales and marketing goals.

  View all awards
 
  Our Parent Company
 

    TeleTech is a leading global business process and customer interaction management provider.

  Learn more about TeleTech
 
 
Solutions

Integrated solutions to extend your market coverage

 Sales
 Marketing & Analytics
 E-commerce
 Order Management

 View our services

Are you retaining and growing your top accounts? 

 How we can help
 

 
 
Industries Served

Utilizing the best practices of each industry
 How does Direct Alliance serve my industry?

 
 
Case Studies

Accelerating Sales
Inbound sales and marketing expertise plays integral role 

 View full case study 
 View more case studies

 

 
   Contact Direct Alliance
   
800.535.0343
480.902.5900
8123 South Hardy Drive
Tempe, Arizona 85284
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